Ten salesmen, in ten different lines of business and in ten different territories, were asked if they were satisfied with their territory.
A salesman working an Illinois car route for one of the packers was the only one of the whole ten who didn’t want a bigger territory. The only reason he didn’t want a bigger territory was because it would mean staying on the road over the week end. For the others the map was entirely too small.
As a matter of fact, every salesman questioned would make more money with a smaller territory. Any of those salesmen could have figured that out for themselves, but they jumped to the conclusion that the bigger the territory the more they would sell, when just the reverse is true.
The sales manager for one of the big grocery specialty store tells about one of his salesmen who said that the particular section of Brooklyn which was his territory was “saturated” with his vanilla extract, and he wanted additional territory. He couldn’t make a living out of his present territory, etc.
The sales manager refused because figures in his possession convinced him the territory was a long way from being saturated. But the salesman “knew” the sales manager was wrong, and either out of stubborn?ness or the effect of so thinking, he let his business slump. Perhaps he figured that by doing this he would show his manager how little the manager knew about his territory. But it didn’t work. The salesman lost his job.
A few weeks previous, this sales manager had put on a hotel clerk who had been bothering him for a chance to sell. This chap had never sold goods. But he was very ambitious. So he was put to work with an experienced salesman, and when the Brooklyn tragedy occurred the ex-hotel clerk got the territory.
To the young man, this tail end of Brooklyn was the most wonderful territory in the world. It was his oyster, his long-looked-for opportunity. He didn’t know it was “saturated” and that there was no more business to be had from it. So he just started out as if nothing were the matter with it.
What happened? Inside of three months this salesman ? George H. Rice of the Joseph Burnett Co. ?had found over two hundred stores where his goods were not sold. Inside of another three months he had put the best part of them on the books, and by helping the old customers to sell more flavoring extracts, he is steadily increasing his volume and his salary.
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